
This policy applies to THE PARK PILATES LLC, doing business as Park Pilates Club and The Park Pilates.
Park Pilates Club
Your privacy matters to us. Here's how we handle your information.
Last updated: October 2025
This Privacy Policy describes how Park Pilates Club ("THEPARK," "we," "us," or "our") collects, uses, and shares information through our website parkpilatesclub.com (the "Site"). By using the Site or creating an account, you agree to this Privacy Policy and our Membership Agreement.
If you have questions about your personal information, contact us at [email protected].
We may update this Privacy Policy from time to time. Material changes will be posted on the Site and we will notify you by email. Your continued use of the Site after changes are posted means you accept the updated policy.
When you create an account, purchase a membership, sign up for classes, or contact us, you may provide:
When you visit our Site, we automatically collect:
All payment information is processed directly by Stripe, our payment processor. We do not store your full credit card number. Stripe's use of your payment information is governed by their privacy policy.
We use cookies and similar technologies to improve your experience, understand how you use our Site, and deliver relevant content.
Essential Cookies: Required for the Site to function properly (login, shopping cart, payment processing). These cannot be disabled without breaking core functionality.
Functional Cookies: Remember your preferences (language, location, login status) to enhance your experience.
Analytics Cookies: Help us understand how visitors use our Site through services like Google Analytics.
Advertising Cookies: Track your browsing to show relevant ads. We may use services like Facebook Pixel and Google Ads.
Most browsers allow you to control cookies through their settings. However, disabling certain cookies may impact your ability to use the Site.
We use the information we collect to:
We do not sell your personal information. We share information only as described below:
We share information with trusted service providers who help us operate the Site and our business:
These providers are authorized to use your information only as necessary to provide their services to us.
We may disclose information if required by law or in response to subpoenas, court orders, legal process, requests from law enforcement, investigations of fraud or security issues, or protection of our legal rights or the safety of others.
If Park Pilates Club is acquired, merged, or undergoes a change in ownership, your information may be transferred to the new owner. We will notify you before your information is transferred and becomes subject to a different privacy policy.
We may send you promotional emails about new classes, special offers, and studio news. You can opt out at any time by:
Even if you opt out of promotional emails, we will still send you important account-related messages (payment receipts, class confirmations, policy updates).
By providing your mobile phone number and opting in, you consent to receive automated SMS text messages from Park Pilates Club. These messages may include:
Message frequency varies based on your class bookings and account activity. Standard message and data rates may apply.
To opt out: Reply STOP to any text message. Reply HELP for assistance. You can also email us at [email protected].
Your mobile phone number and SMS opt-in data will never be shared with or sold to third parties, affiliates, or lead generators for marketing or promotional purposes. We use SMS solely to provide service-related communications about your Park Pilates Club account and bookings.
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures include:
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information after you close your account for legal, accounting, or fraud prevention purposes. You can request deletion of your information by contacting us, subject to legal retention requirements.
You have the following rights regarding your information:
To exercise these rights, email us at [email protected] or update your information in your account settings.
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child under 13 has provided us with personal information, please contact us immediately.
For Kids Lounge participants (ages 3-10), we collect only the information necessary for emergency purposes (child's name, age, parent contact information, health/allergy information). This information is used solely for facility management and emergency response.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Our Site is operated in the United States. If you access the Site from outside the United States, your information will be transferred to, stored in, and processed in the United States.
If you have questions about this Privacy Policy or how we handle your information, contact us:
Email: [email protected] Instagram: @park.pilatesclub
Park Pilates Club LLC Pleasant Grove, UT 84062
By using our Site, you acknowledge that you have read and understood this Privacy Policy.
If you opt in to SMS, you may receive recurring transactional texts such as class confirmations, reminders, waitlist updates, and account alerts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Carriers are not liable for delayed or undelivered messages.
Mobile opt-in data and consent details are never sold or shared with third parties or affiliates for marketing or promotional purposes.
Contact us at [email protected] or (801) 613-0151. View full details in our Terms and SMS Policy.
By using our Site, you acknowledge that you have read and understood this Privacy Policy.
Version: 2025-10-v1