The Park Pilates

This policy applies to THE PARK PILATES LLC, doing business as Park Pilates Club and The Park Pilates.

Privacy Policy

Park Pilates Club

Your privacy matters to us. Here's how we handle your information.

Last updated: October 2025


The Short Version

This Privacy Policy describes how Park Pilates Club ("THEPARK," "we," "us," or "our") collects, uses, and shares information through our website parkpilatesclub.com (the "Site"). By using the Site or creating an account, you agree to this Privacy Policy and our Membership Agreement.

If you have questions about your personal information, contact us at [email protected].


Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the Site and we will notify you by email. Your continued use of the Site after changes are posted means you accept the updated policy.


Information We Collect

Information You Provide

When you create an account, purchase a membership, sign up for classes, or contact us, you may provide:

  • Name, email address, phone number
  • Payment information (processed securely by Stripe)
  • Profile information (photo, Instagram handle)
  • Emergency contact information
  • Health and fitness information you choose to share
  • Kids Lounge registration details (child's name, age, health information)
  • Communications with us (emails, form submissions)

Information We Collect Automatically

When you visit our Site, we automatically collect:

  • Device information (IP address, browser type, device ID)
  • Usage data (pages viewed, links clicked, time on site)
  • Location information (approximate location based on IP address)
  • Cookies and similar tracking technologies (described below)

Payment Information

All payment information is processed directly by Stripe, our payment processor. We do not store your full credit card number. Stripe's use of your payment information is governed by their privacy policy.


Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience, understand how you use our Site, and deliver relevant content.

Types of Cookies We Use

Essential Cookies: Required for the Site to function properly (login, shopping cart, payment processing). These cannot be disabled without breaking core functionality.

Functional Cookies: Remember your preferences (language, location, login status) to enhance your experience.

Analytics Cookies: Help us understand how visitors use our Site through services like Google Analytics.

Advertising Cookies: Track your browsing to show relevant ads. We may use services like Facebook Pixel and Google Ads.

Managing Cookies

Most browsers allow you to control cookies through their settings. However, disabling certain cookies may impact your ability to use the Site.


How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Process membership purchases and payments
  • Schedule and manage class bookings
  • Send you class reminders and studio updates
  • Manage Kids Lounge registration and emergency contacts
  • Respond to your inquiries and provide customer support
  • Improve our Site, services, and class offerings
  • Send promotional emails (you can unsubscribe anytime)
  • Analyze usage patterns and Site traffic
  • Protect against fraud and maintain security
  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We share information only as described below:

Service Providers

We share information with trusted service providers who help us operate the Site and our business:

  • Stripe (payment processing)
  • Supabase (database and authentication)
  • Cloudflare (website hosting)
  • Email service providers (class reminders, newsletters)
  • Analytics providers (Google Analytics)

These providers are authorized to use your information only as necessary to provide their services to us.

Legal Requirements

We may disclose information if required by law or in response to subpoenas, court orders, legal process, requests from law enforcement, investigations of fraud or security issues, or protection of our legal rights or the safety of others.

Business Transfers

If Park Pilates Club is acquired, merged, or undergoes a change in ownership, your information may be transferred to the new owner. We will notify you before your information is transferred and becomes subject to a different privacy policy.


Marketing Communications

We may send you promotional emails about new classes, special offers, and studio news. You can opt out at any time by:

  • Clicking the unsubscribe link in any promotional email
  • Emailing us at [email protected]
  • Updating your email preferences in your account settings

Even if you opt out of promotional emails, we will still send you important account-related messages (payment receipts, class confirmations, policy updates).


SMS/Text Message Communications

By providing your mobile phone number and opting in, you consent to receive automated SMS text messages from Park Pilates Club. These messages may include:

  • Class booking confirmations and reminders
  • Waitlist notifications
  • Schedule changes and cancellations
  • Account updates and payment notifications

Message frequency varies based on your class bookings and account activity. Standard message and data rates may apply.

To opt out: Reply STOP to any text message. Reply HELP for assistance. You can also email us at [email protected].

Your mobile phone number and SMS opt-in data will never be shared with or sold to third parties, affiliates, or lead generators for marketing or promotional purposes. We use SMS solely to provide service-related communications about your Park Pilates Club account and bookings.


Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures include:

  • Secure Sockets Layer (SSL) encryption for data transmission
  • Secure payment processing through Stripe
  • Limited employee access to personal information
  • Regular security reviews and updates

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.


Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information after you close your account for legal, accounting, or fraud prevention purposes. You can request deletion of your information by contacting us, subject to legal retention requirements.


Your Rights & Choices

You have the following rights regarding your information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information in your account settings
  • Deletion: Request deletion of your account and personal information
  • Opt-out: Unsubscribe from promotional emails
  • Cookie management: Control cookies through your browser settings

To exercise these rights, email us at [email protected] or update your information in your account settings.


Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child under 13 has provided us with personal information, please contact us immediately.

For Kids Lounge participants (ages 3-10), we collect only the information necessary for emergency purposes (child's name, age, parent contact information, health/allergy information). This information is used solely for facility management and emergency response.


California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect and how it's used
  • Right to request deletion of your personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

International Users

Our Site is operated in the United States. If you access the Site from outside the United States, your information will be transferred to, stored in, and processed in the United States.


Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Email: [email protected] Instagram: @park.pilatesclub

Park Pilates Club LLC Pleasant Grove, UT 84062


By using our Site, you acknowledge that you have read and understood this Privacy Policy.

SMS Privacy Notice

If you opt in to SMS, you may receive recurring transactional texts such as class confirmations, reminders, waitlist updates, and account alerts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Carriers are not liable for delayed or undelivered messages.

Mobile opt-in data and consent details are never sold or shared with third parties or affiliates for marketing or promotional purposes.

Contact us at [email protected] or (801) 613-0151. View full details in our Terms and SMS Policy.

By using our Site, you acknowledge that you have read and understood this Privacy Policy.

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